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Winning Strategies for Dealing with Difficult People
In this audio seminar, learn why it is important to calm upset clients and what leads them to become upset in the first place. Also presented are proven techniques for disarming irrational clients and discover the four personality styles and how that effects your communication. In addition, ethical issues in client representation such as special consideration for clients with special needs, proper closing statements in contingency cases and the proper way to communicate when you are keeping your client informed will be discussed.
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Professionalism and Ethics for Today's Law Practice
In this audio seminar, we will address ethical issues in client representation and the various challenges that result from special situations attorneys face. Various topics covered will include dealing with clients with special needs, how to organize your support staff for maximum results, and how to properly service clients in all areas of representation so as to avoid conflicts and to ensure results.
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How To Create A More Productive Legal Practice
In this audio seminar, you will learn how to identify your practice’s market share and maximize potential for simplicity, ease and efficiency. Learn how to avoid the common pitfalls in communication and be able to make all your meetings more productive. In addition, share insights and address ethical issues regarding client representation.
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