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How to Be a More Effective Team Leader |
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The best team leaders have a clear vision of their goals and the organization’s goals. More important, they have a passion that allows them to communicate that vision and rally others to share in and achieve it.
In How to Be a More Effective Team Leader, you’ll learn the personal leadership characteristics and skills that spark the kind of energy and enthusiasm that makes productivity and performance soar. You’ll get step-by-step guidelines and practical advice for transforming individuals into a creative, effective and peak-performing team. The essential team leadership skills and time-tested ideas you’ll take away from this powerful workshop have yielded measurable results for successful organizations across the country.
What You’ll Learn
Morning Session: Topics Covered
- The Transition to Team Leader
- Qualities of Success What Makes an Effective Leader
- Contradictory Expectations Gaining Perspective
- Leadership Style Assessment
- Seven Blocks to Team Success
- Building the Team-Types of Teams
- Benefits of Involving a Team in the Planning Process Early and Plan for Success
- Structure of Teams
- The Process of Building a Team
Afternoon Session: Topics Covered
- Keys to Success in Forming Successful Teams
- Team Assessment
- Moving the Team Vision to Team Results
- Getting Others to Buy Your Plan
- Creating Your Vision
- Team Leaders Role during Change Conflict and Adversity
- Techniques for Handling Conflict
- Team-Level Conflict Warning System
- Case Study: Resolve This Conflict within the Team Assessment
- Methods for Handling Conflict in Disagreement
- Difficult Team Behaviors
- Six Step Approach to Effective Individual Conflict Resolution
- What Factors Determine Success: Success Factors/Failure Factors
- Managing the Big Three: Projects People, and Proficiency
- Core Team Values
- The Language of Team Management
Who Should Attend
- Managers and Supervisors
- HR Personnel
- Help Desk
- Staff
- Frontline Staff
- Administrative Assistants
- Sales
- Personnel
- Customer Service Personnel
- IT Professionals
- Team Leaders
- Front Desk Personnel
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